Customers Are Choosing Green Brands – What Should Businesses Prepare To Avoid Being Left Behind?
- Phương Thy Nguyễn
- Jun 6
- 4 min read
As environmental awareness grows, consumers are increasingly making their purchasing decisions based not only on product quality but also on a brand's commitment to sustainability and environmental impact. Green brands – those using renewable energy and environmentally friendly production processes – are becoming the preferred choice. So, what should businesses do to avoid being left behind in this growing trend?
The Benefits of Green Brands
There is no doubt that consumers are now more likely to favor products from brands that prioritize environmental responsibility. According to a global study by Nielsen, 66% of consumers are willing to pay more for products from brands that are environmentally responsible. This trend is especially important among younger generations, who not only seek quality products but also want to contribute to protecting the planet.
Green Brands in Everyday Life: A Personal Perspective
Last week while shopping at a supermarket in Singapore, I came across a package of steaks with the label "Organic Carbon Neutral Meat." The premium pricing caught my attention – nearly 20% higher than conventional meat products nearby. Yet the checkout lines showed several shoppers willingly paying this premium, a clear indication that sustainability messaging resonates with consumers.
This trend isn't isolated to food products. Walking through retail shops in downtown Singapore, I've noticed an increasing number of clothing brands prominently displaying their environmental credentials. Brands like H&M with their "Conscious Collection" and local retailers featuring bamboo fabrics and recycled materials are attracting steady customer traffic despite higher price points.
A store associate at a popular footwear chain mentioned that their line of shoes made from recycled ocean plastic has become their best-selling product category over the past year, despite carrying a 15-25% price premium. "Customers specifically ask for our eco-friendly options now," she explained. "It's no longer just a niche market – it's becoming mainstream."

Who's Buying Green Products?
The consumer base for sustainable products is broadening. While early adopters were primarily affluent, educated millennials, the demographic now spans across age groups and income levels. A recent interaction with a middle-aged couple at a local grocery store revealed their perspective: "We started buying eco-friendly cleaning products for our grandchildren's safety, but now we look for the sustainable option in everything we purchase."
Small retailers are noticing the shift too. The owner of a neighborhood convenience store shared that she's increased her stock of environmentally-friendly products from just a small shelf section to nearly 30% of her inventory over the past two years based on customer demand.
Adopting Renewable Energy: A Crucial Step
One of the most effective ways a business can achieve its environmental goals is by investing in renewable energy solutions. Solar panels and wind turbines, for example, not only help reduce operational costs but also contribute to lowering carbon emissions.
Renewable energy systems are becoming increasingly popular and are the optimal solution for businesses looking to reduce their environmental impact while driving sustainable growth. With advanced technologies like solar power and wind energy, businesses can not only save on energy costs but also enhance their image in the eyes of customers and the community.
Case Study: Local Success Stories
Unlike large corporations with massive budgets, small and medium enterprises (SMEs) are finding creative ways to embrace sustainability:
Bettr Barista – This Singapore-based coffee chain installed solar panels on their rooftop that now generate approximately 40% of their energy needs. The initial investment was recovered in under four years through energy savings. More importantly, their visible commitment to sustainability has created strong customer loyalty and positive word-of-mouth marketing.
ABC Clothing – A local boutique clothing store switched to biodegradable packaging and started a clothing recycling program that offers store discounts for returned items. The owner reports that the initiative costs about 5% more than traditional operations but has resulted in a 22% increase in repeat business and numerous positive mentions on social media.

What Should Businesses Do to Prepare?
To avoid falling behind in the green brand trend, businesses should consider taking the following steps:
Assess and Optimize Production Processes: Using energy-efficient technologies and minimizing waste during production can help businesses achieve higher efficiency in protecting the environment and saving costs.
Adopt Renewable Energy: Businesses should consider implementing solar and wind energy systems to meet their energy needs. This is a crucial step in reducing operational costs while building a sustainable brand image.
Communicate Environmental Commitment: Businesses can enhance customer awareness and trust by communicating their green initiatives through marketing campaigns. This not only helps drive sustainable growth but also builds credibility for the business.
Innovate and Create Sustainable Products: Companies can improve products by using recycled materials, minimizing waste, and reducing their environmental impact.
Start Small but Visible: Even modest initiatives like switching to LED lighting or installing water-saving fixtures can signal to customers that sustainability matters to your business.
Conclusion
Consumers are increasingly prioritizing green brands – those that focus not just on quality but also on environmental responsibility. The shift is happening across product categories, from food to fashion to household goods. To avoid being left behind in this trend, businesses need to proactively seek renewable energy solutions and other sustainability measures to reduce costs and enhance brand value. This is not only a strategy for sustainable development but also a way for businesses to stand out and differentiate themselves in the eyes of customers.
The good news for SMEs is that going green doesn't necessarily require Google-sized investments. Starting with small, meaningful changes and gradually building a comprehensive sustainability strategy can yield significant benefits in customer loyalty, brand reputation, and even operational cost savings over time.


